Reference

How We Handle Your Information

We collect what we need to run your account, process bKash and Nagad deposits, verify withdrawals, and keep the platform secure. You can request your data, ask us to delete it, or update your details anytime through account settings or support.

Account securityPayment dataContact preferencesWithdrawal verificationSupport logs

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PRIVACY CONTACT

Where to Ask About Your Data

If you want to see what information we hold, update your contact details, or request deletion, reach us through any of these channels. Live chat is fastest for account questions; email works for detailed requests that need a written record.

Live Chat Open the chat icon in the account dashboard. Privacy requests are routed to the compliance team; expect a reply within a few hours during support hours.

Email Support Send your request to the support address listed in account settings. Include your registered mobile number so we can verify your identity before sharing any data.

Account Settings Update your email, mobile number, and marketing preferences directly in the settings panel. Changes save immediately; withdrawal verification may require re-confirming your mobile.

What We Collect and Why

BDTBet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your mobile number, email, and preferred payment method so you can deposit via bKash, Nagad, or Rocket and withdraw to the same wallet. We log session data — device type, IP address, timestamps — to detect unusual activity and

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protect your account. Game history, bet records, and transaction logs are stored for verification and dispute resolution. We never sell your information to third parties. Payment processors see only the data required to clear your deposit or withdrawal; they operate under their own privacy terms. Cookies
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track your session so you stay logged in across pages and help us measure which games and features you use most. You can disable non-essential cookies in your browser, though some account functions may require them. We keep your data as long as your account is
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active, plus the period required by local record-keeping rules. If you close your account, we archive transaction records for regulatory purposes and delete marketing data. To request a copy of your data, ask us to correct details, or delete your account, contact support via live chat
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or email with your registered mobile number. Response time is usually within three business days. Availability of this service depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SECURITY

How We Protect Your Information

We encrypt account credentials and payment data in transit and at rest. Session tokens expire after inactivity so no one can hijack your login. Withdrawal requests trigger an OTP to your mobile number; we never process a cashout without that confirmation.

Encrypted Storage Account passwords are hashed; payment details are tokenized. We store only the last four digits of your wallet number for display purposes; full credentials live with the payment processor.

Session Management Each login creates a unique session token. If you log in from a new device, we send an alert to your registered mobile. Sessions expire after thirty minutes of inactivity on shared devices.

Withdrawal Verification Every withdrawal request sends an OTP to your mobile. You have five minutes to enter the code; after three failed attempts, the request is blocked and you need to contact support.

Cookie Control Essential cookies keep you logged in. Analytics cookies measure page views and feature use. You can disable analytics cookies in your browser; the account dashboard will still work.

Privacy Policy Questions

We ask for your mobile number, email, and preferred payment method during signup. Session logs capture your device type and IP address to detect unusual login patterns and keep your account secure.

Payment processors handle the transaction; we store only a tokenized reference and the last four digits of your wallet number. Full credentials never sit on our servers; they live with the payment gateway.

Yes. Contact support via live chat or email with your registered mobile number. We send a summary of your account details, transaction history, and session logs within three business days, subject to local law.

While your account is active, we keep all records. After you close your account, transaction logs are archived for the period required by local record-keeping rules, then deleted. Marketing data is removed immediately.

Essential cookies keep your session alive across pages. Analytics cookies measure which games and features you use. You can disable analytics cookies in your browser; the account dashboard will still function normally.

Open account settings and edit your contact details. Changes save immediately. If you update your mobile number, withdrawal verification will send the OTP to the new number after you confirm it once.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ AppBDTBet App

How We Handle Your Information

Where to Ask About Your Data

How We Protect Your Information

Privacy Policy Questions

01 What personal information does BDTBet collect when I register?

02 How is my bKash or Nagad payment data stored?

03 Can I request a copy of the data BDTBet holds about me?

04 How long does BDTBet keep my account records?

05 What cookies does BDTBet use and can I turn them off?

06 How do I update my email or mobile number in my account?

Privacy Policy

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